Our company has been around since 2004.
SARL TOUFAU – Manager: Marc Andréoli - ZA Champ au roi - 70000 Vaivre et Montoille - FRANCE
Information about our company is indicated at the bottom of this page, but you can click on the links below to access it directly:
To know the price of delivery, simply put the items in your basket, the price is automatically displayed before payment according to your registration address.
Yes, you can buy directly from our warehouse. Please contact us to let us know your passage.
We ensure delivery in all countries of the European Economic Community (EEC) as well as worldwide for small parcels.
Deliveries and order processing are carried out quickly. See our delivery page for more details.
Your order is shipped from our warehouse in France, in Vaivre and Montoille.
We have chosen not to include the cost of delivery in the price of our products for several reasons:
In short, by not offering free shipping, we are able to offer lower prices on our products and fairer and more transparent pricing.
If you are not at home at the time of delivery, the carrier will leave a notice with instructions to reschedule the delivery or to pick up your package.
We take special care to properly pack your products to protect them during transport. Our packaging is robust, tailor-made and designed to withstand handling during delivery.
We are at your disposal for any questions regarding the delivery or packaging of your products.
We want your products to arrive in perfect condition at their destination. That's why All our shipments are insured during transport.
Every order we ship is fully insured. If an item arrives damaged or broken, we will take care of the insurance formalities and replace the item at no additional cost to you.
The details of our transport insurance and the steps to report a possible problem are described in our General Terms and Conditions of Sale. We encourage you to read these terms carefully before receiving your order. If you have any questions or need additional information, do not hesitate to contact us, we are at your disposal.
Yes, you have 14 days from receipt to exercise your right of withdrawal.
For more information, visit our page Returns.
Refunds are made within 14 days of receiving the return of the item.
Absolutely, we use advanced encryption technology to ensure the security of your payment information.
You can pay by credit card or bank transfer.
You can pay in 3 or 4 installments with ONEY, our partner, but only for bank accounts in France.
Yes, when ordering, choose the payment method:
No, we do not accept PayPal.
What kind of products do you sell online at Htdeco?
On each product page you will find information about the availability of the item. If a product is out of stock, you will see a "out of stock" or similar indication.
Each product page contains detailed details about the item. If you need additional information, please do not hesitate to contact our customer service.
Yes, you can know when an item will be put back in stock by entering your email in the reserved space in the product sheet.
Yes, the lamps are electrified and comply with CE and RoHs standards (lead and mercury free guarantee).
Check out our blog post:
No, the lamps are sold without bulbs. We advise you to use LED bulbs.
Tiffany luminaires are made in China.
Marquetry furniture is made in Egypt, and aviator furniture and seats are made in China.
Simply select the items you want to purchase, add them to your cart and follow the instructions to complete your purchase.
After placing your order, you will receive a confirmation email with a tracking link. You can also track your order from your HTdeco account.
You can contact our customer service by email, phone, or via our contact form on the website.
Our customer service is open Monday to Friday, from 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 5:00 p.m.
To create a customer account, click on "Create Account" on our website and follow the instructions.
If you have forgotten your password, click "Forgot Password" on the login page and follow the instructions to reset it.
You can give your opinion on Htdeco after your order, leaving a comment with a number of stars from your account. You will also receive an email inviting you to leave your opinion.
Yes, reviews submitted by buyers are indicated by the mention "Verified purchase". The filing of reviews is subject to the legislation in force, and according to our conditions described on the page Conditions of collection of reviews.